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If you take a look at industry benchmarks, such as those recently published by Technology Business Research, you see Lenovo outscoring its peers in customer satisfaction[1] in almost every attribute, giving Lenovo the highest overall score. And, for the tenth straight year, IBM and Lenovo servers again achieved top rankings[2] in ITIC’s 2017-2018 Global Server […]
HAMPTON, N.H. (May 31, 2018) — According to Technology Business Research, Inc.’s (TBR) Telecom Infrastructure Services North America Market Forecast 2017-2022, the North America telecom infrastructure services (TIS) market will grow through the forecast period for three key reasons: Tax reform will stimulate capex investment; digital transformation initiatives will drive spend; and 5G investment will […]
Cisco’s continuous portfolio expansion around growth initiatives centered on security, network, multi-cloud, advanced analytics, and customer and employee experience drive opportunities across Cisco Services’ portfolio of Advanced Services and Technical Support Services. — Kelly Lesiczka, Research Analyst Full Article
You can have IoT without AI, and you can have AI without IoT, but there is complementarity of the two together — particularly if you’re talking about edge and AI. — Ezra Gottheil, Principal Analyst Full Article
A TBR analysis report indicates that Sprint’s post-paid subscriber additions improved year-over year (39,000 in 1Q18 vs –118,000 in 1Q17). The company lost 165,000 wholesale subscribers and faced falling ARPU due to the carrier’s pricing promotions, contributing to wireless revenue falling 4.6 percent. — Steve Vachon, Analyst Full Article
T-Mobile reported record low postpaid phone churn of 1.07 percent due to the carrier’s enhanced LTE network coverage and data speeds coupled with value-added incentives offered to T-Mobile One unlimited data customers, including free Netflix subscriptions and the #GetThanked rewards program. — Steve Vachon, Analyst Full Article
Since ZTE (and Huawei) are major equipment providers globally, especially in India, the ban will impact network infrastructure and device ecosystems. — Chris Antlitz, Senior Analyst Full Article
HAMPTON, N.H. (April 20, 2018) — Combined Cloud as a Service revenue for telecom operators in Technology Business Research Inc.’s (TBR) 4Q17 Carrier Cloud Benchmark rose 15.7% year-to-year in 4Q17 due to strategic acquisitions and alliances, investments in new data centers, and portfolio expansion in growth segments such as SaaS and hybrid cloud. Cloud revenue […]
TBR perspective TBR expects Atos will sustain its growth momentum and achieve organic revenue growth at a CAGR of between 2% and 3% from 2017 through 2019. Over the past year, Atos has been shifting its portfolio mix to next-generation solutions, building digital skills and competencies through digital certifications of employees, and attracting digitally versed […]
Covering the evolution of digital transformation centers over the last few years, we’ve frequently noted that new ways of working have infected many traditionally structured and operated organizations, often through nontypical talent and specially designed workspaces (yes, we’re talking about “funky chairs”). The latest development may be the most surprising as it comes from EY, […]