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From Transformation to Optimization: GenAI Hype vs. IT Services Reality
Join us for an exclusive review of the latest insights and analysis in TBR’s IT Services Vendor Benchmark, which looks at the competitive landscape as well as the performances of 31 leading IT services providers.
GenAI and the Power of the Use Case
In 2024, vendors adept at collaboration in the GenAI space and substantiating their promises with actual client outcomes will lead the pack. Those lacking in either area may still ride the GenAI wave, but they risk lagging behind with subpar results and waning market relevance.
Service Providers: IT Modernization Isn’t Flashy, but It Leads to Tangible Savings. Here’s How …
AI (especially generative AI) is of particular interest to service providers f late following technological breakthroughs from OpenAI’s ChatGPT platform, which has demonstrated that generative AI has developed to a point that it is able to bring useful outcomes to businesses and consumers alike.
SoftwareOne Aims for More Comprehensive SAP S/4HANA Transformation Role With Novis Euforia Acquisition
Novis Euforia positions SoftwareOne to better address growing client demand for modernization with minimal disruption and transformation through the journey to SAP S/4HANA.
HPE Doubles Down on Edge-to-cloud Vision with Acquisition of Juniper Networks
By acquiring Juniper Networks, HPE’s networking capabilities, especially around AI-enabled networking, will be immediately bolstered. And naturally, the acquisition would also support HPE’s edge-to-cloud vision.
PwC Stepping Up When Technology Fails to Deliver Value
PwC’s recognition that a standardized, scaled business model combined with high-touch consulting could actually assuage fears around job disruption may prove critical as GenAI permeates IT services. Paired with the focus on measurable business outcomes, PwC’s factory approach could help separate the firm from peers.
Reliable, Proven and High-functioning: HCLTech’s Cloud-native and GenAI Labs
HCLTech’s Cloud Native Labs could be a blueprint for other IT services vendors, particularly as the entire cloud ecosystem faces disruptions from shifting client expectations and the opportunities around GenAI.
The Telecom Industry Will be Calculated in Its Progression to 6G to Ensure Meaningful ROI
TBR believes operators will be more calculated and tactical in investing in 6G compared to 5G, with a deeper emphasis on ensuring a clear line of sight to ROI before significant spending occurs
AWS Aims to Reinvent GenAI Through Infrastructure Layer, Platform Tools and Applications
AWS’ 2023 re:Invent conference was, unsurprisingly, all about generative AI (GenAI), showcasing all the ways AWS enables this budding technology — not just through the infrastructure layer AWS is known for, but also through the company’s platform tools and applications
