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Commercial IoT: Maturation solves some problems but also creates challenges
/by TBRThe evolving IoT partner ecosystem Because IoT solutions integrate the physical and informational aspects of business, almost all IoT solutions include diverse components from multiple vendors. TBR uses the term “component” to include all contributions: hardware, software, and professional and cloud services. When IoT started receiving a lot of attention more than three years ago, […]
Commoditization economics and emerging workloads disrupt the data center landscape
/by adminCommoditization mitigation strategies require business model shifts and an ever-watchful eye on exascale cloud entrants Volume or value? Toward the end of 2018 in the data center market, two distinct vendor strategies emerged: Vendors began either increasing sales volume or selling lower-volume but higher-value solutions. TBR believes that in 1H19, now that vendors have determined […]
Genpact adapts service delivery model to help customers succeed with digital transformations
/by Kevin Collupy, Senior AnalystInternal shift positions Genpact to capture digital demand Genpact continually invests in its business and delivery model to align with changing client demand for emerging technologies, such as IoT, digital and cloud, and is initiating a companywide evolution — its fourth in two decades — to embrace digital. Building out AI- and automation-enabled services strengthens […]
Peak PwC or just getting started? PwC’s NYC EC
/by adminNo bigger stage: Have to get it right in New York City Opening the New York City Experience Center (EC) long after the first one in Hallandale, Fla., launched allowed PwC to learn lessons about design, operations, talent and culture that will help ensure the high-profile NYC location excels in every way that PwC measures […]
Reading the tea leaves again: TBR’s Professional Services and IT Services Team looks ahead to 2Q19
/by Patrick Heffernan, Practice Manager and Principal AnalystTalent remains the catalyst to success, with leadership Every vendor raises the issue of talent when discussing disruptions and strategic priorities, reflecting the continued struggle to recruit, retain, retrain and reward skilled resources in a crowded, competitive market. To track how vendors have been handling these challenges, TBR will continue analyzing every step of the […]
5G-related investment fuels vendor growth; greenfield 5G and Industry 4.0 opportunities emerge
/by Michael Soper, Senior AnalystU.S. cable operators and Dish Network are exploring building out their own 5G networks Rakuten’s mobile broadband network deployment demonstrates that vendors must be aware of new opportunities to deploy 5G networks for customers that do not currently own mobile broadband networks. In November Dish Network selected Ericsson to supply a radio access and core […]
CX customers are buying into Oracle’s Modern Customer Experience vision as competitors innovate similarly
/by Allan Krans, Practice Manager and Principal AnalystData unification, enhancement and intelligence are key Out from under the ERP and autonomous database narratives of Oracle’s (NYSE: ORCL) top executives, Oracle’s CX leadership was able to curate an inspiring event around its CX portfolio with themes of empowerment and valuing people’s time — both employees’ and customers’. The bulk of Oracle’s Modern CX […]
Public cloud segment leaders projected to secure another 10% of market share by 2023
/by Allan Krans, Practice Manager and Principal AnalystTBR estimates total public cloud market size was $165 billion in 2018. Microsoft (Nasdaq: MSFT) led the overall public cloud market, while Amazon Web Services (AWS) (Nasdaq: AMZN) maintained a strong lead on the IaaS segment and Salesforce (NYSE: CRM) delivered enough growth to sustain a top-three position in both SaaS and PaaS market share. […]
CSPs focus on supporting advanced use cases and network technologies to maximize IoT revenue
/by Steve Vachon, Senior AnalystIndustry 4.0 will spark the adoption of advanced IoT use cases as well as the integration of network slicing and private 5G networks TBR projects global CSP IoT revenue will increase at a CAGR of 24.9% through 2023 as the launch of mobile 5G services contributes to revenue growth acceleration starting in 2020, and operators, […]
Cloud marketplaces are small in revenue impact but mighty in market impact
/by Allan Krans, Practice Manager and Principal AnalystCloud marketplaces are more of a slow burn compared to pronounced market impacts in books, retail and music To predict the impact of cloud marketplaces, it is worth evaluating how similar changes in go-to-market strategies have impacted other markets. Sears (Nasdaq: SHLDQ), Amazon (Nasdaq: AMZN) and Apple (Nasdaq: AAPL) are three very different companies that […]