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SaaS will see new vendors, bigger workloads and more customization Consistent growth masks considerable change in SaaS during 2022 The expectations for what cloud can offer customers have shifted, and in no market is that more clear than with cloud applications and SaaS. The financial benefits of cloud, both the lower overall cost and the […]
The who, what and how of management consulting keeps changing and stays the same Managing talent and restructuring and building decarbonization credentials will drive management consulting in 2022 Management consultancies traditionally stood at the top of the IT services pyramid, delivering advice, road maps and business cases for other vendors to follow, reaping the rewards […]
In the end it is all about business outcomes Digital is dead; long live business transformation Although the term “digital transformation” has served an important purpose of focusing the attention of business leaders and the IT services and consultancies working with them, it has been among the most overused phrases of the last 10 years […]
Robots hire robots, talent uproots to anywhere, and TikTok takes on TCS Fallout from the pandemic will lead to the most disruptive year in global delivery since the start of outsourcing TBR anticipates sea changes on three fronts in 2022. First, accelerated adoption and sustained refinement of automation will lead to AI-enabled platforms determining the […]
Vendors respond to customers’ accelerated IT transformations Hardware vendors will race to further entrench themselves in customers’ ecosystems While storage, hyperconverged infrastructure (HCI) and servers are the main products being sold by data center vendors, they are hardly noticeable in the go-to-market messaging that is being pushed out to customers. These vendors are more focused than ever on […]
Sustainability — in talent, decarbonization and emerging tech — becomes the watchword for IT services Services is still people, even as compelling new forces like ESG and emerging technologies challenge IT services vendors Even with a rush of emerging technologies and responses to the pandemic at the forefront of IT services vendors’ strategies and client success […]
Where the money flows, IT services follow Federal spending priorities shifting to favor civilian agencies In three areas, the Biden administration’s pivot from defense spending to shoring up civilian agencies will have immediate effects on the federally focused IT services vendors. First, accelerated cloud adoption and new spending bringing cloud to civilian agencies will create […]
Cloud partnerships go from important to critical in 2022 Ecosystems will become even more tailored to the attributes of cloud in 2022 The shift to partner-led growth is not a new trend, but we expect it to be further legitimized in 2022. Growth from indirect, partner-led revenue streams have been outpacing direct go-to-market efforts for […]
Telecom industry faces new challenges in the post-pandemic era 2022 will be a transition year for the telecom industry After emerging from the COVID-19 pandemic relatively unscathed, the telecom industry is entering a new phase and faces a new set of challenges. These challenges include navigating a supply chain left in shambles due to the impact of […]
2021 featured accelerated changes in digital transformation, IT services and consulting markets that led TBR to reevaluate its coverage of these spaces. Going into 2022, we will be diving deep into new research streams and established areas. Join Practice Manager and Principal Analyst Patrick Heffernan and TBR’s entire Professional Services team for a free-wheeling discussion […]
