With TBR’s Professional Services market and competitive intelligence research, understand the vendor strategies that are resulting in market-leading performance.
Examine portfolios, go-to-market strategies, services delivery, and revenue and profitability around IT services; strategy, operations, technology and organizational practices of management consulting firms; and vendor investment, divestment and portfolio repositioning of public sector vendors, focusing on professional, technical and IT services.
A free trial of TBR’s Insights Center platform gives you access to our entire Professional Services research portfolio and the ability to customize and curate reports detailing our analysis based on your company’s specific needs. Start your free trial today!
Trends we’re watching in 2025:
- Talent pyramid restructuring will challenge consultancies’ and IT services’ companies margins and HR management
- Generative AI revenues will shift from road-maps and MVPs to GRC and scale
- Political and macroeconomic uncertainty will fuel new consulting demand
Explore TBR Professional Services Coverage
Market & Competitor Benchmarks
Market and competitor benchmarks provide a comparison of vendor performance in a market, including analysis on vendor strategies, financial performance, go-to-market and resource management. The research graphically portrays comparisons of vendors by myriad metrics, calling out leaders, laggards and business models. Defensible, data-informed views of market opportunity and operational best practices are highlighted in each publication. TBR also provides benchmark data in Excel pivot tables.
Current Market & Competitor Benchmarks:
- Global Delivery Benchmark
- IT Services Vendor Benchmark
- Management Consulting Benchmark
Market Landscapes
TBR’s vendor reports, snapshots and profiles provide deep-dive analysis of a single vendor across corporate strategies, tactics, SWOT analysis, financials, go-to-market strategies and resource strategies. Vendor performance is put in the context of market opportunity and competitive environment and our assessment shows where a vendor will success and its future market position.
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Benefits delivered through TBR Insight Center™ include:
- Dynamic, configurable platform for TBR’s objective, independent and validated data and analysis
- Customizable views of millions of data points to match your specific needs
- Simple download functionality for customized views of analysis and feeds of data, saving staff dozens of hours per month
- Updates for market disruptions and emerging trends
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Konecta Hybrid Customer Experience Combines Human Expertise with Advanced AI and Digital Capabilities
/by Elitsa Bakalova, Senior AnalystKonecta invited industry analysts to the 20th annual ExpoContact, a company-organized event that welcomed more than 1,000 industry leaders, including clients, technology partners and organizations that are looking to improve competitiveness by modernizing customer management. In the morning, Konecta held a special in-person and virtual event for industry analysts in which Konecta executives, clients and technology partners discussed in detail the company’s vision, digital portfolio, and generative AI (GenAI) and agentic AI approach. TBR attended Konecta’s first analyst day event and was impressed by not only the openness of the company and its willingness to communicate with the analyst community but also the closeness of its relationships with partners and clients.
DOGE drives civil sector slowdown; defense contractors gear up as Trump’s budget shifts billions to military priorities
/by John Caucis, Senior AnalystThe Trump administration’s recent “skinny” budget proposal for FFY26 suggests that nondefense spending will fall from around $720 billion in FFY25 to approximately $557 billion in FFY26, representing a 23% decline. Contractors with any level of exposure to the civilian sector can expect agency reorganizations, layoffs, budget reductions and in-depth contract reviews within civil agencies for the remainder of FFY25 and likely into at least the first half of FFY26. The pace of new awards has already slowed significantly at some civilian agencies, as has the rate of new bookings on existing civilian engagements.