IT Services Vendor Benchmark

The IT Services Vendor Benchmark details and compares the initiatives of and tracks the revenue and performance of the largest global IT services vendors. The report includes information on market leaders, vendor positioning, the IT services market outlook, key deals, acquisitions, alliances, new services and solutions, and personnel developments.


Excel Workbook featuring current and historical data


Quarterly (publishes in March, June, September and December)


  • C&SI
  • ITO
  • BPO
  • AO


  • Accenture
  • Aon Hewitt
  • Atos
  • BT Services
  • Capgemini
  • Capita
  • CGI
  • Cisco Services
  • Cognizant
  • Conduent
  • Convergys
  • DXC Technology
  • Dell Technologies Services
  • Ericsson
  • EXL
  • Fujitsu
  • Genpact
  • HCL Technologies
  • Hewlett Packard Enterprise Pointnext
  • IBM Services
  • Infosys
  • Oracle Services
  • SAP Services
  • Tata Consultancy Services
  • T-Systems
  • Unisys
  • Wipro IT Services
  • WNS


  • Operating Margin
  • Current Ratio
  • Debt-to-asset Ratio
  • Return on Assets
  • Return on Equity
  • Revenue
  • Backlog/Revenue
  • Days Sales Outstanding
  • Revenue Year-to-year Change (in Report Currency)
  • Gross Margin
  • Operating Expenses as a Percentage of Revenue
  • Revenue per Employee
  • Operating Income per Employee
  • Utilization
  • Turnover
  • C&SI Revenue
  • BPO Revenue
  • AO Revenue
  • ITO Revenue
  • Other Revenue
  • Nearshore and Offshore Headcount
  • Onshore Headcount
  • Total Headcount
  • Americas Revenue
  • APAC Revenue
  • EMEA Revenue
  • Organic Revenue
  • Organic Revenue Year-to-year Change (in USD)
  • Total Services Year-to-year Change (in USD)


  • Americas
  • APAC
  • EMEA

Recent Publications


TBR 2020 Services Predictions: Everything is up for grabs

With or without chaos, 2020 will be a turning point TBR’s 2020 predictions for the IT services vendors and management consultancies we cover center on a potential external disruptive force, ongoing internal changes, and a market shift that will happen regardless. If a global economic slowdown occurs in 2020, changes to the consulting business model […]


Investments in acquisitions and startups enrich Capgemini’s next-generation solutions portfolio and improve its competitive position

“Capgemini has taken multiple steps to enhance its portfolio to drive transformations through next-generation technologies and create business value for clients. The acquisition of Altran to deliver digital transformation in the industrial sector, enhanced relationships with Microsoft around Microsoft Azure solutions and with SAP around certification of industry innovation accelerators in manufacturing and retail, and […]

Customer Success Stories

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