Global Delivery Benchmark
The Global Delivery Benchmark provides efficiency comparisons, assessments and insights into global delivery strategies and investments across 14 leading IT services firms. The research highlights overarching resource management market trends, discusses implications to operations from increased labor automation and examines disruptors that shape new business models and KPIs.
Includes
Excel Workbook featuring current and historical data
Cadence
Semiannual (publishes in April and October)