Digital Transformation: Voice of the Customer Research

Through in-depth interviews and selective surveys, TBR’s Digital Transformation: Voice of the Customer Research report provides insights into changing digital transformation client demands and expectations. The report includes clients’ expectations around digital transformation evolution and new services clients anticipate purchasing from their current consulting and IT services vendors.

Cadence

Semiannual, 2Q/4Q (publishes in May and November)

Segments

  • Digital Transformation
  • C&SI
  • Traditional IT Services and Outsourcing

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