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Practical info on tap at SAP Sapphire Now 2018

It will be interesting to see how they take all of their various [CRM] front-office assets — Hybris, Callidus, Gigya — and create one comprehensive suite and how they tie Leonardo, specifically the AI and IoT aspects, to that portfolio. I expect that CRM rebrand to share center stage with S/4HANA and SAP Leonardo, and the theme once again will be the intelligent enterprise. — Kelsey Mason, Senior Analyst

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