Improving revenue per employee: An India-centric special scenario

As a fundamental metric of a company’s health, revenue per employee provides an excellent quick view of a company’s overall direction. Within the IT services space, the metric has become more useful given increased deployment of automation and the need to have on-hand and on-site talent with more nimble skills sets, for whom you can charge more for their services. More high-value tasks being done by fewer people should result in increasing revenue per employee. While this is true in theory, legacy services still make up a large portion of revenues, particularly for India-centric IT services vendors, and legacy technology engagements still require a large number of bodies, as automation may be increasing but has not been fully deployed. Further, if revenue per employee has been boosted by increasing attrition, a company may be masking a talent management problem, a sign of an unsustainable strategy.


The value imperative: Healthcare IT services vendors reorient around value-centric models of care delivery and payment

Traditional paradigms for healthcare payment and delivery are transforming into models that offer enhanced value, accountability, transparency and patient outcomes. To pivot with the market and its embrace of value over volume, healthcare organizations are reorienting themselves and their health IT infrastructures to become more data-driven, patient-centric and value-focused. Join us Sept. 26 as we discuss how healthcare IT services (HITS) vendors are evolving their solutions and go-to-market approaches to effectively navigate the changing healthcare market.

Join John Caucis as he reviews TBR’s most recent Healthcare IT Services Benchmark and discusses the trends shaping the HITS market in 2018.


Technology Business Research, Inc. announces 3Q18 webinar schedule

HAMPTON, N.H. (May 22, 2018) — Technology Business Research, Inc. (TBR) announces the schedule for its 3Q18 webinar series.

July 11          Wallet vs. will: Transformation of government technology adoption

Aug. 8           Revenue growth drivers and opportunities in the IT services market

Aug. 15        IoT vendor roles

Sept. 12       Going inside customers’ minds to predict the future of cloud

Sept. 19       Webscale ICT market update

Sept. 26       The value imperative: Healthcare IT services vendors reorient around value-centric models of care delivery and payment

TBR webinars are held typically each Wednesday at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s website.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].



Technology Business Research, Inc. is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, professional services, and telecom vendors and operators. Serving a global clientele, TBR provides timely and actionable market research and business intelligence in a format that is uniquely tailored to clients’ needs. Our analysts are available to address client-specific issues further or information needs on an inquiry or proprietary consulting basis.

TBR has been empowering corporate decision makers since 1996. For more information please visit



IT incumbents beware: Startup disruption has only just begun

The Collision conference highlighted the dynamic world of startups, particularly those chasing growth opportunities around disruptive technologies — similar to the business strategies established IT players such as IBM (NYSE: IBM) and Accenture (NYSE: ACN) are moving toward. Though unequipped for enterprisewide, consulting-led digital transformation engagements, startups will likely increasingly challenge traditional systems integrators (SIs) for discrete digital projects by offering lower pricing, deep niche expertise, more agile delivery, and emphasis on solving clients’ business needs instead of upselling additional services. Startups also threaten larger vendors in the digital talent war by creating cultures that attract highly coveted design, technology and development talent with flexible work arrangements and accelerated career paths. We expect the trend of large SIs acquiring digital startups to continue for the foreseeable future. However, as the very best startups increasingly gain visibility through successful projects with high-profile brands, we believe SIs will need to work harder (and pay more) to persuade startups to become part of larger, legacy IT services organizations.



Collision was created in 2014 as part of a series of international events hosted by the founders of Web Summit, the Dublin-based event promoted as an alternative to large-scale technology conferences such as the International Consumer Electronics Showcase and the SXSW Interactive Festival. The conference acts as a forum for startup founders, executives of leading large corporations, investors and influencers to connect and network. In its second year being held at the New Orleans Ernest N. Morial Convention Center, the conference welcomed more than 19,000 attendees from 119 countries. The 605 companies exhibiting products, services and technology solutions across three days included 480 “Alphas,” or very early stage startups; 88 “Betas,” or startups that have raised more than $1 million in funding; and 26 “Starts,” or growth-stage startups that have raised more than $3 million in funding. Interspersed with the exhibition booths were four stages hosting nine tracks of sessions with 357 speakers and moderators across a variety of topics, including the Internet of Things (IoT), artificial intelligence (AI), robotics, big data, SaaS, design, the future of computing, marketing, sustainability, music, sports and startup best practices (termed “Startup University”). TBR also interacted one-on-one with several startup founders and speakers