GenAI: A Growth Catalyst for Cloud Evolution in 2024 and Beyond
A look at TBR’s 2024 predictions for the cloud market, including SaaS vendors adoption of GenAI, where vendors will invest for cloud growth and tailoring IaaS to workloads
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IT Services and Consulting in 2024: Traversing GenAI Pressures, Talent Challenges, and Regulatory Waves
A look at TBR’s top predictions for the IT services industry in 2024, including which companies will see the most success, a pivot to outcomes-based pricing due to GenAI and the expected major pain point for all companies
Telecom Industry Retrenches in Response to Macroeconomic Pressures
A look at TBR’s 2024 predictions for the telecom industry, including a new round of M&A allowed by regulators, cash flow management becoming a priority and when open RAN will likely scale
Arm-based PC Chips and AI LLMs: Expected Implications for PCs in 2024
Join TBR for a 30-minute live discussion and Q&A on the latest developments in AI large language models (LLMs) for PCs, including a deep dive into Microsoft Copilot
Telecom Industry Navigated Weakening Macro Backdrop Well in 1H23, but 2H23 and 2024 Will Likely be a More Challenging Situation
Despite holding up relatively well thus far in 2023, CSPs face significant challenges in managing their debt — the pressure is on to grow revenue and monetize their 5G investments
Why Generative AI Should Be Top of Mind for Business Leaders
TBR dives into predictions about generative AI and its very real disruptions: Today, organizations are exploring ways to leverage GenAI to optimize how they operate the front lines of their customer service processes via contact centers, an industry that currently employs over 11 million individuals; and tomorrow, the technology will provide an alternative to enterprises’ IT departments, which must frequently tap third-party services partners for custom software development, a market that was valued at nearly $25 billion in 2022.
Implementing the ‘Oracle Playbook’ Could Yield Billions in Salesforce Profit
By following the “Oracle playbook” and reducing costs, Salesforce could make billions in profit, leading to a change in financial focus across the industry, with revenue growth becoming a metric, rather than the only metric.
The Future of Telecom: Moving Forward
The ecosystem CSPs belong to is not waiting to capitalize on these new technologies and market opportunities, nor is it waiting for CSPs
Analytics, AI and digital transformation reach tipping point in acceleration
Discover the two main forces shaping TBR’s outlook for the digital transformation market and how they can help you capture analytics and insights opportunities while reducing and managing expenses
IBM makes smart IT services play in the U.S. federal sector IT services space
This month Patrick chats with Senior Analyst John Caucis, lead author of TBR’s Federal IT Services Benchmark, and Senior Analyst Elitsa Bakalova, who leads TBR’s coverage of IBM, about IBM’s investments in serving the U.S. federal IT market.