Customer-centric digital transformation: What’s up with that?

An exclusive review of TBR’s Digital Transformation Customer Research and Digital Marketing Services Customer Research Customer experience (CX) optimization remains a natural first channel for digital transformation, providing test cases for data synthesis across the organization and new methods of engagement that can inspire future initiatives. Join us Nov. 14 to discover what vendors need […]

Impact of L3-Harris combo ripples far and wide

For many of the pure-play government IT firms, Technology Business Research analyst Joey Cresta said the L-3 Harris transaction’s effects will not be significantly felt, but businesses that operate in certain areas of overlap with large platform players could see some impact. “It will certainly be a big deal for pockets of companies like Leidos […]

Digital transformation, which encompasses new business models and network architectures, drives demand for TIS

According to Technology Business Research, Inc.’s (TBR) 2Q18 Telecom Infrastructure Services (TIS) Benchmark, the TIS market grew as digital transformation continued to fuel demand for services that accompany business model evolutions and the implementation of new network technologies, including 5G and NFV/SDN. The complexity of new network architectures and the interoperability challenges they create have […]

Can management consulting survive digital transformation?

Join Patrick M. Heffernan, principal analyst, and TBR’s Professional Services senior analysts as they discuss the management consulting competitive landscape, highlighting specific vendors’ performances while diving deep on three specific themes: asset-based consulting, convergence of strategy and technology, and maturing digital transformation/innovation centers. The team will examine leading vendors, such as Deloitte, McKinsey, PwC, EY, […]

NFV/SDN prepares operators to support 5G era use cases and helps drive network efficiencies

According to TBR’s 3Q18 NFV/SDN Telecom Market Landscape, operators will further adoption of virtualized network solutions by capitalizing on 5G use cases and strengthening security capabilities. Integrating NFV and SDN technologies will enable operators to more effectively support network technologies that will become prevalent in the 5G era, including network slicing and edge computing, which […]

2018: The year multicloud and hybrid cloud became inevitable?

Just as cloud has become increasingly accepted and adopted by customers, the market dynamics are beginning to change. In 2018 customers put more complex multicloud and hybrid environments into the mix, making them the biggest challenges facing the use of cloud technologies moving forward. The bar has been set for 2019; customers now expect out-of-the-box […]

Why asset-based IT services will rule 2019

Join Patrick M. Heffernan for a roundtable discussion with TBR’s Professional Services senior analysts as they deep dive into one of TBR’s expectations for the IT services market in 2019, including the impact of asset-based IT services on vendors, their partners and the IT services market overall. After exploring basic ideas around asset-based services, the […]

IT services expectations for 2019: Assets, industries and human transformation

Join Patrick M. Heffernan for a roundtable discussion with TBR’s Professional Services senior analysts on three trends in the IT services market expected to pick up steam in 2019. The team will discuss the shift toward asset-based services and how assets will continue to change the IT services business model. The team will also reflect […]

IoT customer maturity

Customers, like vendors, are just beginning to figure out IoT While Internet of Things (IoT) has been around for decades, for most customers, like most vendors, IoT is still very new. To derive the greatest value from the IoT approach, a customer has to have integrated, coordinated, cross-disciplinary teams creating solutions. Even experienced companies are […]