Entries by Elitsa Bakalova, Senior Analyst

Hybrid delivery models, diversified partnerships and expanded portfolios alleviate vendor revenue pressures

01.05.21 /0 Comments/in /by

Key Insights Hybrid delivery — Virtual selling and management consulting service delivery replace face-to-face interactions between vendors, clients and partners. Partnerships — Emerging technologies necessitate more complex ecosystems, pressuring all players in the IT services space to partner differently. Portfolio expansion — Vendors are establishing applications and infrastructure managed services capabilities to provide design-build-run solutions. […]

IBM pivots again

10.13.20 /0 Comments/in /by

IBM Services is removing low-growth and low-profit areas, so growth in cloud transformation and AI-related services will no longer be diluted IBM will spin off a large share of GTS’ activities, or 72% of GTS’ revenues, and 44% of IBM Services’ external revenue, into a separate company. IBM will establish a new entity over the […]

IT services revenue retained its growth trajectory in 1Q20, but the negative effect from the pandemic will intensify in 2Q20

07.23.20 /0 Comments/in /by

IT services trailing 12-month (TTM) revenue growth, at 1.5% in U.S. dollars (USD), was down 20 basis points sequentially and 170 basis points year-to-year in 1Q20 as the COVID-19 pandemic began to negatively affect vendors’ revenue growth during March. At every level of every organization, the pandemic forced massive changes in human resources management, pushing […]

Vendors pursue tactical run-the-business engagements to help clients react to COVID-19 and relaunch business operations

06.23.20 /0 Comments/in /by

Management consulting market summary Outlook Regardless of whether the pandemic lingers, re-emerges in the second half of 2020 or significantly subsides, TBR expects consultancies will benefit from opportunities created by the chaos of COVID-19, such as uneven responses from government authorities around economic fallout, pandemic protocols and continued uncertainty throughout 2020. Vendors with greater scale, […]

IBM expands hybrid cloud activities by partnering with India-based IT services peers

05.13.20 /0 Comments/in /by

Partnering with IT services peers and integrating Global Business Services and Global Technology Services capabilities will help IBM improve client engagement and increase cloud signings Hybrid cloud remains an area of investment for IBM as the company pursues transformational opportunities with clients. IBM’s recent investments in improving its hybrid cloud capabilities, most notably with IBM […]

2020 will be challenging for IT services vendors that are slow to adjust their business models to address rapidly changing market needs

04.15.20 /0 Comments/in /by

IT services revenue will retain its low single-digit growth trajectory through 1Q20 before it begins to decelerate due to COVID-19 IT services year-to-year trailing  12-month revenue growth, at 2.2% in USD, was up 30 basis points sequentially in 4Q19 and down 400 basis points against the year-ago compare. During 4Q19, benchmarked IT services vendors continued […]

Trusted facilitator: Atos discusses its place in the blockchain ecosystem

09.26.19 /0 Comments/in /by

Atos’ global lead for blockchain, Klaus Ottradovetz, confirmed TBR’s assessment that as many companies move beyond evaluation and proof of concept to implementation of blockchain solutions, the broader IT ecosystem will see the benefits and acceleration of a networking effect. If IoT marries analytics to connectivity, blockchain binds transactional partners in an ever-increasing series of […]

Technology products enable Atos to get closer to IT buyers

09.03.19 /0 Comments/in /by

Atos takes a pragmatic approach to executing digital transformation initiatives through the BullSequana Edge server Consumerization of business applications, demand for data quality and governance, and the adoption of connected technologies compel vendors such as Atos to explore opportunities around managing customer data and to invest in solutions that can help clients protect their competitive […]

Acquiring to expand in IoT: Capgemini, Altran and Engineering/Industry 4.0

08.29.19 /0 Comments/in /by

The Altran acquisition will develop Capgemini’s OT capabilities and improve its ability to compete in segments such as IoT and edge computing The acquisition of Altran, announced on June 24, will expand Capgemini’s engineering and R&D services capabilities and complement the company’s established consulting and IT capabilities. Capgemini is positioning as an “intelligent industry” vendor […]