Special Reports

Investing for growth: Genpact doubles down on being more than a cost player

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Highlighting its deep domain, vertical and subvertical expertise paired with investments in new areas such as agile user experience (UX), artificial intelligence (AI) and process automation, Genpact (NYSE: G) demonstrated it can carve a niche in the evolving digital transformation services market. Genpact, like many of its India-centric counterparts, strives to move away from its reputation as a low-cost outsourcer, and during the event executives made a compelling case that “Transformation happens here” is not just a marketing slogan.

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