Digital transformation drives hybrid-enabled renaissance for public cloud
Customers use cloud to navigate digital transformation after strategic conversations with global SIs In some ways, the growing focus on digital transformation has pushed more customers to seek systems integration assistance with both technology and now business process changes. Customers were already grappling with shortages in technology skills to implement and manage multi-cloud and hybrid environments. Now, with the market buzzing about “digital transformation,” enterprises are increasingly engaging with professional services firms to determine what digital transformation means for their businesses and how those large-scale transformations can be implemented. Global systems integrators (SIs), in particular, are being brought in more frequently at the cloud purchasing stage to answer these questions and to mitigate any associated integration challenges early on, as digital transformation often requires customers to hybridize IT assets.