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Product vendors, challenged by shifting market trends, need to work more closely with C&SI firms and automate service delivery

According to Technology Business Research, Inc.’s (TBR) 4Q16 Telecom Infrastructure Services Benchmark, vendors that are heavily exposed to network hardware-related services, such as Ericsson and Nokia, continued to underperform in the telecom infrastructure services (TIS) market, while C&SI firms continued to outperform on a relative basis because their offerings are in high demand as operators pursue transformation.

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