Analyst Commentary

In an automation-enabled service delivery operating structure, Infosys must increase transaction volume and monetize IP to sustain profitability



Investments in proprietary price-competitive offerings can turn Infosys into a formidable solutions-led vendor

Temporary performance improvement highlights Infosys’ efforts to retune its go-to-market messaging and portfolio offerings toward one of a software-like company. However, Infosys’ solution-led delivery framework remains fragile as the company balances growth and innovation with macroeconomic challenges in key regions and verticals. Adopting automation-enabled services’ cost operating structure at scale will be ...

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