Computing Practice

John Spooner, Director, Internet of Things (IoT) and Devices Practice



Coverage and Focus Areas
The Internet of Things (IoT) solutions, endpoint devices, connected devices, as well as operating and productivity platforms, content and service ecosystems, and supply chains.

Role and Responsibilities
John Spooner oversees TBR’s coverage of the computing and IoT markets, including companies such as Acer, Apple, Cisco, Dell, EMC, GE, Google, Hewlett-Packard, IBM, Intel, Microsoft and Samsung. John and his team lead TBR’s research in the areas of IoT, connected devices and mobility, including global adoption of connected devices for both corporate and personal usage and the rising need for business-oriented IoT solutions incorporating hardware, software and services.

John’s personal focus areas include mobility and end devices such as tablets and PCs; connected devices such as smart watches; IoT solutions based on hardware, software and services; and hardware including processors, sensors and supply chains. He is regularly quoted in publications such as BusinessWeek, Investor’s Business Daily and The Wall Street Journal.

Experience and Background
Prior to joining TBR in 2006, John worked as a journalist. He provided in-depth coverage of PCs and semiconductors for publications ranging from PC Week to CNET News.com, reporting on companies such as Intel, AMD, Dell, HP and Lenovo. Most recently he was a senior writer for Ziff Davis’ eWEEK magazine. John holds a B.A. in politics and history from Curry College.

Ezra Gottheil, Principal Analyst



Coverage and Focus Areas
Commercial Internet of Things (IoT), including platforms, strategy, market evolution and routes to market; IBM; GE; Cisco; Microsoft; IoT offerings and strategies of most ICT and operations technology (OT) companies

Role and Responsibilities
Ezra Gottheil is a principal analyst in TBR’s Computing Practice, leading team coverage on HP hardware, Dell hardware, Lenovo and Apple as well as contributing to coverage of PCs, smartphones, tablets, consumer IoT devices, productivity platforms, content and service ecosystems, and social media. He is also a principal researcher on projects including IoT, consumer and business tablets, device monetization, PC warranties, PC supply chains, mobile device strategies, app stores, and social networking.

Experience and Background
Before joining TBR, Ezra held senior positions in the personal computing software, online services, Internet services, social networking and IT industry analysis industries. His experience includes management, product and services design, strategic planning, product and services marketing, online community development, business development, and IT industry analysis. While in a prior position Ezra also served as vice president of community development for Corporate Alumni, a social networking service for people who worked together at major companies worldwide.

Ezra’s other noteworthy roles included vice president of editorial services for Delphi Internet, a News Corp. company providing online and Web services to consumers, where he was responsible for managing the creation of content, contracting for outsourced content and managing online communities. Ezra created the Internet Business practice at Hurwitz Group, where he held the position of director and was responsible for content creation. At Lotus Development Corp., he was product manager and product design manager for products such as 1-2-3, Symphony and HAL.

Ezra’s analytical commentary has been quoted by sources such as The Wall Street Journal, Forbes, ComputerWorld, PC World, Network World, eWEEK, CIO, San Jose Mercury News and The Times of India.

Ezra received an A.B. in physics from Harvard University and earned a Ph.D. in psychology from The University of Texas at Austin.

Jane Wright, Principal Analyst



Coverage and Focus Areas
IT security including malware prevention, advanced threat protection, risk management, network and endpoint security, IAM, SIEM, DLP, cloud security, mobile security, security analytics, threat intelligence, managed and hosted security services

Role and Responsibilities
As a principal analyst in TBR’s Data Center Practice, Jane is the team lead for security research and analysis. Jane is the primary author on TBR’s syndicated reports that highlight key strategies, market trends and competitive positioning in the security market, and she contributes to custom engagements that provide actionable insights for TBR clients in the security, security services and adjacent markets.

Experience and Background
Prior to joining TBR, Jane was a research director for Gartner Inc. for more than a decade. She also held positions at Enterprise Strategy Group, Digital Equipment and IBM.

Jane holds a bachelor’s degree in marketing from Boston College and an MBA with a concentration in technology management from University of Phoenix.

Krista Macomber, Senior Analyst



Coverage and Focus Areas
Proprietary servers, industry-standard servers, data center microprocessors, converged infrastructure, data center networking, distributors, VARs, hardware support services, storage arrays, infrastructure management tools, middleware, network-attached storage, storage area network, unified storage, storage networking, productivity and collaboration solutions (end-user computing), enterprise mobility management, channel selling, partner engagement, hyperconverged platforms

Role and Responsibilities
Data Center Senior Analyst Krista Macomber is a leading contributor to TBR’s syndicated, program and custom research and coverage on IT infrastructure — spanning servers, storage, data center networking, infrastructure management, and end-user productivity and collaboration solutions. In this role Krista is the primary author of TBR quarterly reports covering Dell and EMC. She coordinates and is lead author of TBR’s quarterly Data Center Benchmark and semiannual Cloud Components Benchmark reports and associated databases. Additionally, she contributes to TBR’s semiannual Converged Systems Market Landscape, Converged Systems Customer Study, Hyperconverged Platforms Market Landscape and Hyperconverged Platforms Customer Study reports.

Krista supports an array of custom consulting projects for TBR clients. Her research and advisory services focus on customer and vendor deliverables in cloud computing, data center virtualization, ecosystems and verticals. She uses her business and marketing expertise to assess loyalty, perception and buying behaviors as they pertain to customers and partners; to build custom financial models, including line-of-business teardowns; and to analyze primary research such as surveys and focus groups.

Experience and Background
Prior to joining TBR, Krista worked in journalism and communications. She served on the editorial staff of The Wire newspaper, where she covered the news, arts and concerns of New Hampshire’s Seacoast region and wrote numerous front-page feature articles. She also served as a staff writer for The New Hampshire, authoring diverse stories pertaining to the greater Durham, N.H., area. Krista worked as a communications assistant at Clean Air-Cool Planet, where she helped manage the nonprofit’s public relations.

Krista graduated as a university scholar with a B.A. in English/journalism and a minor in business administration from the University of New Hampshire.

Jack Narcotta, Senior Analyst



Coverage and Focus Areas
PCs, smartphones, tablets, wearables, augmented and virtual reality, consumer IoT, PC services, enterprise mobility initiatives, Android, Chrome OS, macOS, Windows

Role and Responsibilities
Senior Analyst Jack Narcotta leads TBR’s coverage of established device vendors such as Acer, Apple, Asus, Dell, Alphabet, HP Inc., Lenovo, Microsoft and Samsung as well as emerging vendors in augmented and virtual reality, wearables, and consumer IoT. Jack’s focus is on recognizing opportunities and understanding business models and competitive landscapes in commercial PC ecosystems and consumer device markets. He assists in directing the practice’s devices benchmarking activities, authoring TBR’s quarterly Devices and Platforms Benchmark and vendor reports. Additionally, Jack is lead analyst for custom research into device customer trends, OEM and partner sales and marketing methodologies, and device profit and resource allocation trends.

Experience and Background
Prior to joining TBR, Jack was the proposal manager for the North American division of a global telecommunications equipment manufacturer. Using his knowledge of comprehensive IT and Ethernet network engineering, Jack was responsible for analyzing and ensuring compliance of long-term, multiphase equipment contracts and supporting account development and business partnership efforts in the U.S. and Canada.

Jack received a B.A. in English/journalism from the University of New Hampshire.

Daniel Callahan, Analyst



Coverage and Focus Areas
Commercial Internet of Things, platforms, devices

Role and Responsibilities
Daniel Callahan aided the launch of TBR’s Commercial Internet of Things coverage and remains critical in authoring, modeling and managing the portfolio, including the market landscape, market forecast, benchmark and company reports. Dan also assists in curating TBR’s Devices and Platforms portfolio, which covers the devices we use and the way we use them.

Experience and Background
Prior to joining TBR, Daniel was a manager at media startup HypeConcepts and at software programming startup BeakrStudios. His duties included project management, resource management, account management, market research, recruiting and social media.

Daniel received a B.A. in political science with a concentration in international relations from the University of New Hampshire. He also completed a minor in justice studies with a focus on technological crime and was a member of the National Political Science Honor Society. While at UNH, Daniel interned at the New Hampshire General Court as an assistant to Senator Jacalyn Cilley of District 6.

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